Privacy Policy

Effective Date: 19th November 2024

Introduction

Sanctum-Energy Ltd (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website https://sanctumenergy.co.uk (the “Website”).

1. Information We Collect

We may collect the following types of personal information from you:

•Contact Details: Name, email address, phone number, and postal address.

•Technical Data: IP address, browser type, operating system, and website usage data (collected via cookies or similar technologies).

•Transactional Data: Details of any purchases or interactions you make with us.

•Communication Data: Information provided when contacting us via forms, email, or other communication channels.

2. How We Use Your Information

We process your personal data for the following purposes:

•To provide and manage our services.

•To respond to your inquiries and requests.

•To personalise your experience on the Website.

•To process orders and payments.

•To send promotional communications (if you have opted in).

•To monitor and improve the Website’s performance and user experience.

•To comply with legal obligations.

3. Legal Basis for Processing

We process your data based on:

•Your consent (e.g., for marketing communications).

•Performance of a contract (e.g., processing orders).

•Legal obligations (e.g., tax and accounting purposes).

•Legitimate interests (e.g., improving website security and performance).

4. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information with:

•Service Providers: Third-party providers assisting in website hosting, payment processing, or marketing services.

•Legal Authorities: If required by law or in response to legal requests.

•Business Transfers: In the event of a merger, sale, or transfer of our business assets.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and gather information about how the Website is used. You can control cookies through your browser settings. For more information, see our Cookie Policy

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights

Under applicable data protection laws, you have the right to:

•Access the personal data we hold about you.

•Request correction of inaccurate or incomplete data.

•Request deletion of your personal data.

•Restrict or object to data processing in certain circumstances.

•Withdraw consent where processing is based on consent.

•Lodge a complaint with a supervisory authority if you believe your rights have been violated.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

9. Third-Party Links

The Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting your personal data.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: sales@sanctum-energy.co.uk

Postal Address:

Sanctum-Energy Ltd,

Unit 55,
Emley Business Park
Leys Lane
Emley
Huddersfield
HD8 9QY